Article 1. Items and Methods of Collection of Personal Information
Article 2. Purposes of Collection and Use of Personal Information
Article 3. Retention and Use Period of Personal Information
Article 4. Sharing and Provision of Personal Information
Article 5. Outsourcing and Cross-Border Transfer of Personal Information
Article 6. Procedures and Methods for Destruction of Personal Information
Article 7. Rights of Users and Legal Representatives and Methods of Exercise
Article 8. Measures to Ensure Security of Personal Information
Article 9. Installation/Operation of Automatic Collection Devices and How to Refuse
Article 10. Online Customized Advertising
Article 11. Rights of Users in the EU/UK and the United States
Article 12. Personal Information Protection Officer and Contact
Article 13. Scope of Application of this Privacy Policy
Article 14. Duty of Notification
The Company collects the following personal information for various services such as account registration.
· At account registration: Nickname, METAL SLUG RUSH UID
The Company allows account registration through the following external platforms and receives the following personal information from such platforms.
· When using Google authentication: Google member number
· When using Apple authentication: Apple member number
When registering through external platform authentication, no personal information other than the above is stored from the external platform.
The following information may be generated and collected during service use.
IP Address, cookies, visit date and time, service usage records, fraudulent use records, payment/purchase records, device information (unique device identifier, device environment information, advertising ID, basic statistics on service use), application installation and use history
With the User's consent, the following additional information may be collected during service use.
Additional Collection Type | Items of Personal Information Collected |
|---|---|
Inquiries / Reports | Common: METAL SLUG RUSH UID, email address, inquiry content, (optional) attachmentFor payment inquiries: payment records (purchased item, order number, receipt, etc.)For minor purchase withdrawal: name, mobile phone number, ID documentFor bug/error reports: device information |
The Company collects personal information through the following methods.
· Game client, customer center, email, event applications
· Provision from cooperating companies
· Collection through automated information collection tools
The Company uses the collected personal information for the following purposes.
· Provision of services agreed with the User, identity verification, purchase and payment processing.
· User management, including verification of intent to register, age verification, User identification, verification of intent to withdraw membership, and handling of inquiries or complaints.
· User protection and service operation, including measures to restrict use by Users who violate laws or terms, prevention and sanction against fraudulent use (including rewarded ad abuse), prevention of account theft and fraudulent transactions, delivery of notices, and record retention for dispute resolution.
· Provision of event information, advertising information, and other event/promotional purposes.
In principle, the Company retains the User's personal information until the User withdraws membership (or until the period for which separate consent has been obtained). However, the Company retains personal information for 30 days after a withdrawal request to address unintended withdrawals due to identity theft or similar issues. The following information shall be retained for the periods specified below for the reasons set forth.
Where retention is required under applicable laws such as the Commercial Act and the Act on Consumer Protection in Electronic Commerce, the Company retains member information for the periods specified by such laws. Retention periods are as follows.
· Records of service use logs
· Reason: Communication Privacy Protection Act / Period: 3 months
· Records of consumer complaints or dispute handling
· Reason: Act on Consumer Protection in Electronic Commerce / Period: 3 years
· Records of contracts or withdrawal of subscription
· Reason: Act on Consumer Protection in Electronic Commerce / Period: 5 years
· Records of payment and supply of goods
· Reason: Act on Consumer Protection in Electronic Commerce / Period: 5 years
The Company uses the User's personal information within the scope notified in "Article 2. Purposes of Collection and Use of Personal Information" and does not, in principle, use it beyond such scope or provide it to external parties without the User's prior consent. The following are exceptions.
· Where the User has given prior consent
· Where required by applicable laws or by lawful request of investigative agencies in accordance with procedures and methods prescribed by law
The Company outsources personal information as follows for smooth service provision, and stipulates necessary matters in outsourcing contracts to ensure that personal information is securely managed in accordance with applicable laws.
Contractor / Category | Outsourced Tasks | Retention and Use Period |
|---|---|---|
Ring Games Co., Ltd. | Game development, infrastructure operation, customer support, game platform technical support | Until end of outsourcing contract |
Backnd Cloud and infrastructure | Cloud hosting and data storage | Until end of outsourcing contract |
Google Firebase | User analytics, authentication, push notifications | Until end of outsourcing contract |
Admob, Pangle, Adjust | Ad campaign performance measurement and attribution analysis | Until end of outsourcing contract |
Apple App Store, Google Play | App Market operators, Payment processing | Period required by applicable laws |
※ The actual list of providers and SDKs in use will be separately announced through the in-game "Privacy Policy" screen or official channels.
As this Game is provided as a global single build, the User's personal information may be transferred to countries outside the Republic of Korea for stable service operation.
· Recipient countries: USA, Singapore, Ireland, Japan, etc. (based on cloud regions)
· Items transferred: Personal information collected pursuant to Article 1 of this Policy
· Method of transfer: Encrypted communication (TLS) and storage encryption
· Time of transfer: Continuously during service use
· Retention and use period of recipient: As specified in Article 3 of this Policy
The User's personal information shall in principle be destroyed without delay once the purpose of collection and use has been achieved. The Company's destruction procedures and methods are as follows.
Information entered by the User for account registration is moved to a separate database after the purpose has been achieved, retained for a period determined by internal policy and other relevant laws, and then destroyed. Such personal information shall not be used for any purpose other than retention except as required by law.
Personal information printed on paper is destroyed by shredding or incineration. Personal information stored in electronic file format is deleted using technical methods that prevent record recovery.
Users and legal representatives may at any time view or modify the personal information of themselves or children under 14, and may refuse consent or request membership withdrawal (consent withdrawal or deletion of personal information) if they do not agree to the Company's processing. In such cases, use of all or part of the service may be limited.
For viewing or modification of personal information, please use "Modify Personal Information" (or "Edit Member Information") within the game; for membership withdrawal, please click "Withdraw Membership" and complete identity verification.
Alternatively, contact the Personal Information Protection Officer by email and we will take prompt action.
When the User requests correction of errors in personal information, such information will not be used or provided until correction is completed.
The Company takes the following technical and managerial measures to ensure that personal information is not lost, stolen, leaked, forged, altered, or damaged.
The Company encrypts personal information such as passwords according to standards required by applicable laws, and protects the User's personal information through additional security measures such as encryption of files and transmitted data.
The Company makes best efforts to prevent leakage or damage of member personal information from hacking or computer viruses. The Company regularly backs up data, uses up-to-date antivirus programs to prevent leakage or damage, and uses encrypted communication to securely transmit personal information over networks.
The Company limits personal information handling staff to designated personnel, assigns separate passwords with regular updates, and continually emphasizes compliance with this Privacy Policy through periodic training.
The Company uses "cookies" and mobile advertising identifiers (IDFA, GAID) to store and retrieve User information for personalized and customized services.
· Analysis of services and use patterns of the games used by Users
· Provision of membership-based services and security
· Measurement of advertising campaign effectiveness (attribution)
· iOS: Settings > Privacy > Tracking > Disable for this app
· Android: Settings > Google > Ads > Reset or delete advertising ID
· Cookies: Configure cookie blocking in web browser options
However, refusing the use of advertising identifiers or cookies may limit the use of some services.
Behavioral information refers to online User activity data — such as app usage history, purchases, and search history — that can be used to identify and analyze the User's interests, preferences, and tendencies.
The Company allows advertising providers to collect User behavioral information through analytics tools within the Company's service and to use such information for the purpose of delivering customized advertising to Users.
· Ad publishers: Display of rewarded and interstitial ads
· Ad attribution providers: Measurement of ad campaign effectiveness
※ The specific list of applicable providers will be separately announced through the in-game "Privacy Policy" screen.
Users may refuse customized advertising through the methods described in Article 9 of this Policy.
Users residing in the EU, EEA, or United Kingdom have the following rights under the GDPR and the UK GDPR. These rights may be exercised through the in-game customer center or the contact in Article 12.
· Right of Access
· Right to Rectification
· Right to Erasure
· Right to Restriction of Processing
· Right to Data Portability
· Right to Object
· Right to Withdraw Consent
· Right to Lodge a Complaint with the data protection supervisory authority in the User's country of residence
Legal bases for processing include performance of contract, compliance with legal obligations, legitimate interests (security and fraud prevention), and consent (for marketing, ad personalization, and processing of minors under 16).
Users residing in California have the following rights under the CCPA/CPRA. These rights may be exercised through the in-game customer center or the contact in Article 12.
· Right to Know: To know the categories and specific items of personal information collected, used, or shared
· Right to Delete: To request deletion of personal information
· Right to Correct: To correct inaccurate personal information
· Right to Opt-Out of the Sale or Sharing of Personal Information ("Do Not Sell or Share My Personal Information")
· Right to Non-Discrimination for exercising any of the above rights
※ The Company does not sell personal information for monetary consideration. Sharing of advertising identifiers with ad attribution providers, where it may constitute "sharing" under the CPRA, can be opted out via the in-game settings or device-level controls described in Article 9.
The Company does not knowingly collect personal information from children under 13 (or under 16 in EU member states that have raised the age of consent). If such collection without parental or guardian consent is confirmed, the information shall be promptly destroyed.
Account Deletion Request
Users may request account and personal data deletion via: support@revivecontents.co.kr
Please include the following information in your request:
- UID
- Nickname
The Company designates a Personal Information Protection Officer responsible for handling opinions and complaints regarding the processing of personal information. Contact details are as follows.
· Name: KIM HOJUNG
· Department / Position: Privacy Officer
· Email: kimhj512@by4m.co.kr
Until a representative is appointed under Article 27 of the GDPR for the EU/EEA region, inquiries from EU/EEA Users regarding personal information are handled by the Personal Information Protection Officer above. Users residing in the EU, EEA, or United Kingdom retain the right to lodge a complaint with their local data protection authority.
Users may submit any personal information related complaints arising from the use of the Company's services to the contact above.
For additional inquiries, Users may also contact the following authorities depending on their region of residence:
· EU residents — Local data protection supervisory authority
· United Kingdom — Information Commissioner's Office (ico.org.uk)
· California — California Privacy Protection Agency (cppa.ca.gov)
This Privacy Policy does not apply to the collection of personal information by websites linked from METAL SLUG RUSH.
When this Privacy Policy is added to, deleted, or amended, notice will be given through the in-game or official channel "Notices" at least 7 days before the amendment (30 days for material changes).
Date of Notice: June 5, 2026
Effective Date: June 12, 2026