**1. Purpose of the Privacy Policy**
YumYum Studio (hereinafter referred to as "the Company") collects the personal information of users to provide the GaintSnake service (hereinafter referred to as "the Service").
The Company values users' personal information and complies with relevant laws and regulations regarding personal information protection, such as the Personal Information Protection Act. Through this Privacy Policy, the Company informs users of how their personal information is used and what measures are taken to protect it. The Privacy Policy is made available for users to view at any time through the 'Settings > Privacy Policy' menu in the game.
If the Privacy Policy is revised, the Company will notify users at least 7 days prior to its enforcement via an in-game announcement, with changes taking effect after 7 days. However, if significant changes are made, such as to the purpose of collecting and using personal information or the provision of data to third parties, users will be notified 30 days in advance, with changes taking effect after 30 days. The revised policy will be easily accessible to users through in-game announcements.
**2. Collection of Personal Information**
The Company collects only the necessary information to provide the basic services during registration, service use, product purchase, and customer support processes. (Users may refuse to provide their personal information, but in such cases, certain or all services may not be available.)
The information provided by users directly to the Company during registration includes:
- Email, password, CI (Certificate of Identity)
The information automatically collected during service use includes:
- Data on friends and guilds created through interactions with other users
- Data on content consumed, features used, and user actions recorded during service use
- Data on order numbers, purchased product names, payment amounts, payment methods, and payment dates during in-game purchases
- Data automatically generated and collected depending on the device used, such as OS, hardware version, software version, browser type, device ID, language, IP address, cookies, and store information
For customer service inquiries, the following information is collected:
- Email address, product name, purchase date
Personal information is collected in the following ways:
- Users provide information directly during registration or when they agree to the collection of personal information while using the service.
- Personal information may be collected through customer service interactions via the web, email, or phone.
- Personal information may also be collected through offline events and seminars via separate consent forms.
- Automatically generated information, such as device information, may be collected during the use of PC web or mobile web/app services. (Users have the option to accept or refuse cookies by configuring their web browser settings.)
**3. Use of Collected Personal Information**
The Company uses personal information solely for purposes such as managing membership, developing and improving the Service, and ensuring a safe online environment. Specifically, personal information is used for:
- Confirming membership intentions, verifying age and identity, managing accounts, and processing withdrawal requests.
- Providing personalized services, analyzing demographic information, service visits, and usage records.
- Preventing and restricting behaviors that violate laws and terms of service, account theft, fraudulent transactions, and unauthorized service use.
- Processing purchases, payments, and product/service deliveries.
- Offering event participation opportunities, personalized ads, and marketing/promotional information with separate consent.
- Conducting statistical analysis for service improvements and customization.
- Creating a safe service environment in terms of security and privacy.
The Company may process anonymized data for statistics, scientific research, and public records preservation. Anonymized data is managed separately and securely to prevent re-identification.
**4. Sharing and Entrusting Personal Information**
The Company does not share users' personal information with third parties without prior consent, except in the following cases:
- When entrusting personal information processing to a third party for service improvement.
- When necessary for fee settlement and payment processing.
- When the user has given prior consent.
- When required by law or a legal process involving law enforcement or administrative agencies.
**5. Retention and Destruction of Personal Information**
Personal information is destroyed once it has fulfilled its purpose, such as when a user withdraws their membership or the provided information is no longer necessary. Personal information may be retained under certain legal circumstances for specific periods as outlined in the Privacy Policy.
**6. User Rights**
Users may view, correct, or delete their personal information at any time through the 'My Info > Member Info' section in the game. Users may also withdraw consent for the collection of their personal information by submitting a membership withdrawal request through the customer service feature.
**7. Security Measures**
The Company implements both technical and administrative measures to protect personal information, such as encrypting sensitive data and controlling access to personal information systems.
**8. Privacy Officer**
The Company's Privacy Officer and contact information are as follows:
- Name: Hyun Byung Doo
- Phone: +82 10 3048 1801
- Email: dev@yumyumstudio.co.kr
For concerns about personal information, users can also contact the following institutions:
- Personal Information Infringement Report Center (118, http://privacy.kisa.or.kr)
- Supreme Prosecutors' Office Cybercrime Investigation Unit (02-3480-3570, http://www.spo.go.kr)
- Cyber Terror Response Center (182, http://police.go.kr)